Privacy Policy

Techno Autos is a Bangladesh-based automotive company providing vehicle servicing and repair, genuine parts and accessories, and the buying and selling of used cars.

Our website allows customers to browse products, place orders, and communicate with our team.

We may collect information that you provide directly to us when you use our website or communicate with us.

This may include:

• Full name
• Phone number
• Email address
• Delivery address
• Billing information, where applicable
• Order details
• Product preferences or enquiries
• Information provided when contacting customer support
• Reviews, feedback, photographs, or other content you voluntarily submit

We only request information that is reasonably necessary to provide our products and services.

When you visit our website, certain technical information may be collected automatically through your browser, device, or website technologies.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate usage information
• Referring website or page
• Date and time of website visits

This information may help us understand how visitors use our website, improve website performance, and identify technical problems.

We may use your information to:

• Process and confirm your orders
• Deliver products to you
• Contact you about your orders
• Provide customer support
• Respond to questions and enquiries
• Process returns, exchanges, or refunds
• Improve our products and services
• Improve our website and shopping experience
• Prevent fraudulent or unauthorized activity
• Maintain website security
• Send relevant promotional communications where permitted and appropriate
• Comply with applicable legal and regulatory requirements

We do not collect personal information simply for the purpose of collecting it. We use information primarily to operate and improve our business and serve our customers.

When you place an order, we need certain information to successfully process and deliver your purchase.

For example, your name, phone number, and delivery address may be shared with the relevant delivery or courier service when necessary to complete your order.

We only share information that is reasonably required for the relevant service.

Depending on the payment method available on our website, payments may be processed through third-party payment providers.

Where a third-party payment service is used, your payment information may be handled directly by that provider according to its own privacy policy and security practices.

Techno Autos does not intentionally store sensitive payment credentials such as complete card passwords, PINs, or other authentication credentials that should be handled by the payment provider.

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us:

• Remember certain preferences
• Keep your shopping experience functional
• Understand how visitors use our website
• Improve website performance
• Measure marketing and website activity

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

If you provide your contact information, we may occasionally use it to communicate with you about products, offers, promotions, new collections, or other Techno Autos updates where permitted.

You may request to stop receiving promotional communications from us.

Please note that even if you opt out of marketing communications, we may still contact you when necessary to complete an order, provide customer support, or communicate important service-related information.

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

• Courier and delivery services
• Payment service providers
• Website and hosting providers
• Technology and analytics providers
• Customer support or operational service providers

We may also disclose information when required by applicable law, legal process, court order, or to protect our rights, customers, website, or business.

We take reasonable measures to protect the personal information we handle against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

You should also take reasonable precautions when using the internet, including keeping your account credentials and personal information secure.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, providing customer support, and meeting applicable legal or regulatory requirements.

When information is no longer reasonably required, it may be deleted or securely disposed of where appropriate.

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

Techno Autos is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where processing is based on consent
• Opt out of certain promotional communications
• Ask questions about how your information is used

Some information may need to be retained where required for legal, accounting, security, or legitimate business purposes.

To make a privacy-related request, please contact us using the details below.

We may update this Privacy Policy from time to time as our business, website, services, or applicable requirements change.

Any updates will be published on this page with a revised Last Updated date.

We encourage you to review this page periodically to stay informed about how we handle personal information.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

Techno Autos
Phone: TODO: phone number
Email: TODO: contact email
Office Address: TODO: street address

We value your trust and are committed to providing a safe, reliable, and enjoyable shopping experience.