Pre-Order Policy

A pre-order is an order placed for a product that is not currently ready for immediate delivery.

Pre-order products may be identified as Pre-Order on the product page or communicated to customers before the order is confirmed. The estimated availability or delivery timeframe will be communicated as clearly as possible at the time of ordering.

A pre-order does not necessarily mean that the product is already in stock.

The product may need to be:

• Produced
• Sourced
• Prepared
• Imported
• Customized
• Restocked

before it can be delivered. For this reason, pre-order products may require more time than regular in-stock products.

Pre-order delivery dates are estimated timelines, not guaranteed dates. The actual delivery time may be affected by:

• Production time
• Material availability
• Supplier delays
• Product preparation
• Transportation
• Customs or logistics, where applicable
• Courier delays
• Holidays
• Unexpected circumstances

If there is a significant change to the expected availability of a pre-order product, Techno Autos may contact the customer with an updated estimate.

Depending on the product and ordering method, Techno Autos may require:

• Full payment
• Partial advance payment
• Deposit
• Cash on Delivery, where available

The required payment method will be communicated before the pre-order is confirmed. For products requiring an advance payment or deposit, the order will only be considered confirmed after the required payment has been received.

Pre-orders may be available through our website as well as our social media platforms. You may place an enquiry or pre-order through:

• Our website
• Facebook
• Instagram
• TikTok

When placing a pre-order through social media, our team will communicate the relevant product information, estimated timeline, price, payment requirements, and other applicable conditions.

Pre-order cancellation may be subject to different conditions from regular orders.

Because pre-order products may require Techno Autos to begin production, sourcing, purchasing materials, or making other commitments, cancellation may not always be possible after preparation has started.

If you want to cancel a pre-order, contact us as soon as possible.

Techno Autos
Phone: TODO: phone number
Email: TODO: contact email

We will review the status of your pre-order and inform you whether cancellation is possible. See also our Cancellation Policy.

If a pre-order is cancelled and a refund is approved, the refund will be handled according to the applicable payment method and our Refund Policy.

Any applicable costs already incurred for custom preparation, production, sourcing, or other approved services may affect the refund amount where clearly communicated and applicable.

In some cases, minor changes to a pre-order product may occur during production or preparation. These may include minor variations in:

• Supplier packaging and labelling
• Brand or manufacturing plant for an equivalent part
• Colour or finish of trim and accessory items
• Revised part numbers superseding the original
• Minor specification updates between production batches

Where a superseded part number is the manufacturer's direct replacement and fits the same vehicle, it is supplied as the ordered item. If there is a significant change that materially affects fitment or specification, Techno Autos will contact the customer before fulfillment.

When your pre-order arrives, customers should inspect the product while the delivery person is present and before accepting the delivery. Check for obvious issues such as:

• Damage
• Wrong product
• Missing components
• Significant defects

If you identify an obvious issue, inform the delivery person immediately and contact Techno Autos before accepting the delivery whenever possible. Once a pre-order has been accepted, return or exchange requests are subject to our applicable policies and are not automatically guaranteed.

Pre-order products are subject to our Happy Return and Exchange policies.

Because some pre-order products may be custom-made, personalized, specially sourced, or prepared specifically for a customer, they may have additional return or exchange restrictions. Any special conditions will be communicated before the pre-order is confirmed.

In rare circumstances, Techno Autos may become unable to fulfill a pre-order due to product availability, supplier issues, production problems, or other circumstances beyond our reasonable control. If we cannot fulfill a confirmed prepaid pre-order, we will communicate with the customer and provide an appropriate resolution, which may include a refund where applicable.

The price shown or communicated when the pre-order is confirmed will generally apply to that confirmed order. However, pricing, promotions, and availability may change for future orders.

A pre-order does not automatically guarantee the same price for additional products or future purchases.

Techno Autos reserves the right to refuse or cancel a pre-order where necessary, including situations involving:

• Product unavailability
• Incorrect pricing
• Technical errors
• Inability to fulfill the order
• Suspected fraudulent activity
• Incomplete or inaccurate customer information
• Other circumstances preventing successful fulfillment

If a prepaid order is cancelled by Techno Autos and a refund is applicable, the applicable refund will be handled according to our Refund Policy.

Pre-orders are different from regular in-stock orders.

Before placing a pre-order, please make sure you understand:

• The product may not be immediately available.
• Delivery may take longer than regular orders.
• The stated delivery date is an estimate.
• Cancellation may be restricted after preparation begins.
• Custom or specially prepared products may have additional restrictions.
• Return and exchange eligibility is subject to Techno Autos's policies.

If you have questions about a pre-order or want to check the availability of a product, contact us:

Techno Autos
TODO: street address
Phone: TODO: phone number
Email: TODO: contact email

You can also contact us through our official Facebook, Instagram, or TikTok pages.