Shipping & Delivery

We deliver across Bangladesh

Order on our website, Facebook, Instagram, or TikTok — our team processes your order and arranges delivery through our trusted courier partners.

Inside Dhaka2–5 working daysEstimated delivery window
Outside Dhaka3–7 working daysEstimated delivery window
CoverageNationwideAcross Bangladesh, subject to courier reach

These are estimated delivery periods, not guaranteed dates. Products that need extra preparation may take longer.

Delivery Areas

Serving customers nationwide

We aim to serve customers across Bangladesh. Availability may depend on your location, courier coverage, product type, and other logistics. Not sure we reach your area? Contact us before ordering.

Delivery may take longer during

Public holidaysFestivals & campaignsCourier delaysAdverse weatherHigh order volumesProduct preparation

Delivery charges

The applicable charge is shown during ordering or at checkout. It may vary with:

  • Delivery location
  • Product size & weight
  • Number of products
  • Courier service
  • Special delivery requirements

For social-media orders, our team confirms the delivery charge before finalizing.

Order processing

Our team may call to confirm your order, then prepare and dispatch it. To avoid delays, please provide:

  • Your correct name
  • An active phone number
  • Complete delivery address
  • Area / thana information
  • A useful landmark or delivery instructions
On Delivery

What to expect when it arrives

Delivery attempts

Our courier may call when your order is ready. Please make sure you or an authorized person is available to receive it. If delivery fails because the customer can't be reached, the address is wrong, or nobody's available, extra attempts or charges may apply. Repeated refusal of confirmed orders may affect future payment or delivery options.

Check your order on delivery

When your order arrives, please check the package and product carefully. If you notice significant damage, receive the wrong item, or spot another issue, contact us as soon as possible.

Facebook · Instagram · TikTok

Ordering through social media?

For social orders, our team confirms everything with you before finalizing:

  • Product availability
  • Product price
  • Delivery address
  • Delivery charge
  • Estimated delivery time
  • Available payment method

Delays beyond our control

We work to deliver within the estimated timeframe, but courier disruptions, severe weather, public holidays, transport problems, natural events, or unusually high order volumes can cause delays. We appreciate your patience.

Need help with delivery?

Questions about your delivery, or want to check your order status? We're here to help.

TODO: street address